If you have any questions, don't hesitate to give us a call at 518-823-4371 or email us. We realize this is a big day for your child, and we want to make sure it's perfect!
Frequently Asked Questions
- What is the duration of a birthday party? Your party is an hour and a half of pure FUN! This does not include setup time. Your party will be a full hour and a half.
- When are birthday parties available? Saturdays from 2:00PM to 3:30PM. Please check our calendar below for availability.
- How do I reserve my spot and book a birthday party? You can do so online by clicking here, or by clicking any of the other "Reserve Your Party Now" buttons on this page.
- How many guests are included? Our parties are designed for up to 15 children. Please contact us if you will have more than 15. We do charge a bit more for this since we will bring in additional staff to ensure the safety and integrity of your party.
- Is there a deposit to reserve my birthday party? Yes. There is a non-refundable deposit of $100 required to reserve your party. This will be charged when you book the party. The balance of the payment is due the Monday prior to your your party.
- When days/times are available to book my birthday party? Birthday parties are generally held Saturdays from 2:00PM to 3:30PM and by request for all other times!
- What happens after I reserve my spot? A member of our staff will contact you one week prior to your birthday party date to confirm. As always, if you have any questions, please call us at 518-823-4371 or email us.
- Are invitations and/or goody bags included? Neither invitations nor goody bags are included.
- Are all guests required to sign a waiver? Yes.
- I'm interested in reserving a birthday party date. Before doing so, I would like to speak to a member of your staff. How do I get in touch with you? Please call us at 518-823-4371 or email us. We want your experience to be awesome, so by all means, call with any questions.
- When are drinks and pizza served? All food and drinks are served during the last 30 minutes of the party.
- Are parents permitted in the gym during birthday parties? Parents are permitted in the gym if the birthday child is under 5 years of age.
** Please let us know of any allergies or special needs at the time of booking your party.